Your points can be viewed as soon as you login to your account. It will also have a breakdown of how many points you have to spend in your reward section of your account page.

Approved: These points can be redeemed immediately

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. This may take up to 14 days to approve but if in doubt, please contact our customer care team.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

No. Go ahead and earn as many as you can!

Don't worry! Head to your account section and under 'recent activity' you should be able to click on your last redemption and see your code.

Your points expire after 24 months if left un-redeemed. Once you redeem your points a code will appear to be used.

Unfortunately at this time we are unable to bank any un-used points from a code. We suggest if you have a code for an amount to use, that you ensure you use the full amount.

Tier points last 12 months, to maintain your tier you must maintain the yearly spend with us to stay in your tier.